Delete account & data

Updated 2026-11-01

Request account and data deletion by email Apple subscriptions Google Play subscriptions

Delete in the app

For a connected account, open Me → Delete account. Check the account and deletion date, confirm, and verify your identity with your password or Google sign-in. The app schedules permanent deletion 30 days later and signs you out. Your data is retained for recovery during those 30 days. Sign in before the deadline to choose Restore account or Start fresh. Start fresh separately confirms immediate permanent removal of old learning progress; sign-in and eligible purchases remain. After the deadline, recovery is unavailable and periodic server cleanup permanently removes the account and associated saved data. Guest profiles also have a direct Delete account button, without email or account creation. Their saved data is scheduled for deletion after 30 days, but an unconnected guest cannot sign back in to recover it after signing out. Connect an account before deleting if you want sign-in recovery.

Request deletion without the app

Email nainglin.dev@gmail.com with the subject Little Lore account deletion. Send the request from the email linked to the account when possible. If you use a guest account, include the app user ID shown in Me → Delete account. State whether you want the account and all associated learning data deleted. We verify ownership before deleting data; do not send your password or payment-card details. You do not need to reinstall the app or create a new account to contact us.

What is deleted and retained

After the 30-day recovery deadline, we delete the Firebase Authentication account and saved learning progress and synchronized preferences associated with it. A minimal deletion-status record can remain to prevent access using stale authentication tokens. Accounts awaiting deletion are blocked from normal syncing. Independent store and payment-provider transaction records and records needed for legal, fraud-prevention, or security purposes may be retained. Diagnostic records and backups follow the service providers’ retention cycles. See the Privacy Policy for details.

Subscriptions continue until canceled

Deleting your Little Lore account does not cancel an Apple, Google Play, or web subscription and does not automatically request a refund. Manage your subscription with the original billing provider if you want to stop future renewal. You can request deletion even if a subscription is still active.

After deletion

The app may create a new empty guest identifier when you continue using it, so new learning progress can be saved. This does not automatically restore the pending or permanently deleted account or its progress.

Contact: nainglin.dev@gmail.com